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4
NorthWest Auto Center

I was able to get serviced in a very timely manner. Repairs were completed in the timeframe indicated. Since my drop off was on Friday, the fact that you are open on Sat was beneficial to us. However, when I picked the vehicle up, upon starting the car it was clear there was still a problem. Fortunately it was heard by all and looked at immediately and determined to be a faulty part. This was of course bad news, but better to place at your shop than elsewhere. This necessitated a new part being bought in KIrkland (I think). Staff was immediately on it, bought the part, returned and installed it. This of course resulted in an additional wait, but it was worth it to get such immediately response to the issue. All seems to be working fine now. In spite of this flawed part issue I would come back to NW Auot Center.

5
NorthWest Auto Center

They did a great job changing my oil, filling air in my tires, and reminding me about changing my air filter.

5
NorthWest Auto Center

Very nice service from Jeff.

5
NorthWest Auto Center

We all have our stories about being burned by bad repair service. So when I found Phillip Hale at another local auto repair shop, I followed him to Northwest Auto when he made the move. Northwest Auto made a great call when they hired Phillip! He is an excellent mechanic, an exceptional person, and he earned my unwavering trust that continues over several years now.

4
NorthWest Auto Center

I think Northwest Auto Center did a good job. They are thorough and honest, and I trust them to do good work. However, there was a big dirt/grease stain left on the carpet of my car, and the receptionist, while very nice, was also extremely chatty.

4
NorthWest Auto Center

I have recommended you t Ben Davidson and brought his truck in for work,

5
NorthWest Auto Center

I forgot to bring in my discount card.

5
NorthWest Auto Center

They got me car in the shop the day after I called and even tho there were several things to be worked on, my car was ready the same day.

5
NorthWest Auto Center

Friendly and consistent. Front desk dude knows more than your average mechanic which is helpful when you have a lot of questions. Trustworthy, it seems.

5
NorthWest Auto Center

work has always been good, have not had to return anything, is done as expected and at price quoted. The staff are friendly and I trust the work. I have given NW Auto name to many friends who need work.

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