Our business takes quality and customer service seriously. As a NAPA AutoCare Center, we follow a strict Code of Ethics so customers will know up front what to expect. As part of this code, we pledge to:
Alex Bertolotto opened Northwest Auto Center in 2002 and has been in the trade as a mechanic since the age of 13 years old, in the summer of 1976. A believer that auto repair is an industry that chose him, he has always found automobiles to be fascinating. There are so many diverse types of technology involved in maintaining and repairing them. Not a day goes by in the industry that you don't learn something new. As members of ASA, BBB, NAPA and GBB, Northwest Auto Center has certifications in all automobile and light truck categories as well as advanced drivability and diagnostics. Northwest Auto Center is also Department of Ecology Emissions certified.