5
NorthWest Auto Center

Alex and his wife and Georgetta are awesome. I've been here twice, been recommended, and have referred others. Alex does great work. The labor costs are a little higher than what I've paid elsewhere, but given the location, convenience, and how fabulous these people are and the way they do business, I wouldn't dream of going anywhere else.In looking for a car mechanic, everyone is always afraid of being swindled. People fear their own ignorance about cars (with good reason!), and they are afraid of dishonest or bad mechanics who will do a bad job, lie about costs/parts, or ones who sabotage other things so the customer is forced to come back. Did I cover everything? What I can tell you about NW Auto is that Alex clearly takes a lot of pride in his work. He and everyone else there are as straightforward as can be about parts, labor, and costs. You are given estimates, along with "in the event of ______" estimates. My first time I went in for a simple brake job. I was a few dollars off from receiving a $50 rebate from NAPA, as opposed to a $25 rebate, so Alex tacked on little bit to my bill (after telling me), so that I could qualify for the higher rebate. As far as the actual repair, he went so far as to tighten up some other things (no cost), and he spotted some other things that he simply gave me a heads-up about for the near future.Another plus is that there is a parts shop right across the parking lot, and if you have a standard car, most everything is available. No waiting for X amount of days for a part to arrive. For my brake job, Georgetta actually played phone tag a little to try to find when the last part orders could be done, in the event I needed more than just brake pads and calipers. She called me back to let me know exactly when I should bring the car in so that I could best schedule it with work on my end.I always leave feeling fully informed, confident, happy, and I never feel like they are condescending or shady at all. Love them!!

5
NorthWest Auto Center

Northwest Auto Center is located behind the NAPA auto parts store and next to Strictly BMW- super easy to find just off NE 20th ST. So, how can I give 5 stars to a mechanic shop you ask? Well, when you finally find a good one that problem solves and gets you another step closer to a solution and his rates are reasonable- this business relationship is definitely one to maintain and Alex gets 5 stars. I've had friends recommend Alex's shop to me in the past and the first time I brought my rig in was several years ago. Alex does good, fair work and always delivers on time. He can drop you off and will fetch you at your office if you're within some sort of radius- I work about 1/2 mile from the shop. The last time I had to bring my truck in was about 20k miles ago, when my seat belt receiver wasn't latching. Alex found me a replacement and it's still working like brand new. Now, as my truck nears 185k miles, Alex will recommend upgrades but he is not pushy nor will he try to upsell you. AS long as the garage is open, he has found a customer for life.

4
NorthWest Auto Center

Very reliable to do the job your need and not up charge you for things you dont. Reasonable rates and has worked on my 3 cars and 2 trucks.

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