Bellevue Auto Repair

A great, reliable auto repair company that many people don't know enough about. Five stars!

I've taken my car in here twice and have had great service at this location. Friendly, informative staff and reasonable prices for the services I've purchased.

I have been going to Northwest Auto Center for over 7 years, and they are the only shop I will take my car to. I have always found them to be both thorough and trustworthy. Whenever my friends ask if I know a good shop, I always send them here.I highly recommend NW Auto Center to anyone looking for quality work and an honest assessment of what their vehicle needs, both for routine maintenance and repairs.

We came to NW AutoCenter after spectacularly bad service at another local shop. Our 2003 Saturn VUE was making a disturbing humming sound from the back tires. There was a horrible smell coming from under the engine. The other shop sent us home with a seven page invoice of recommended repairs, and no explanations.Jeff at Northwest AutoCenter was kind and patient as we explained our situation. Given the car's age, we weren't sure the repairs needed would take the car more than another few months. In less than two hours, Jeff called back and confirmed what repairs were needed--the right rear wheel bearing did need to be replaced (it was a safety issue) and oil was leaking onto the timing belt, causing the smell, overall weakening the belt, and of course being a big mess.We decided, based on the anticipated cost of repairs, it was time to retire the Saturn. There's more to this story, but I can't thank or laud Northwest AutoCenter enough--when it comes time for our "new" used car to get maintenance---this is where we're coming.

I have been going here regularly to get my oil changed. Lori and Georgetta are super nice. Always friendly and the service is great. I would highly recommend Northwest Auto Center.

So I was driving along and the transmission on my car suddenly went out. I limped it into the nearest auto repair shop which happened to be Northwest Auto Center...which was lucky for me. They were very helpful. They were able to take the car in within the hour and do some diagnostics. The woman at the front desk gave me a ride all the way up to Kenmore. They were fair and honest and didn't charge me too much. Very impressed!

We find them to be friendly, fair and patient. They take time to explain their diagnosis so the customer understands. They go beyond the "extra mile" as far as we're concerned. Thank you!

Great place very honest people,they explain everything they need no rip off like other places,I will highly recommend this place to anyone...Thanks Alex and Lori...

Needed to get broken off radio antenna removed. Recommended by nearby partsstore. Went to work right away, understood problem, did the work quickly andwas congenial. Very professional and reasonable price. Good ethical shop anda place you can trust your vehicle to.

I have come here twice now and have found nothing to complain about. I am always skeptical about trying a new auto repair shop without a recommendation. Both times I have been brought out into the garage and an explanation of the problem, with part, was given. Plus there's free coffee and wi-fi while you wait. The lady behind the front counter is a sweet-heart too!Highly recommend this business to anybody who likes honest auto work!